This Privacy Policy describes how Vider (operated by Vider Business Solutions Private Limited located at HIG – 85 A, GVR's Pride, KPHB – PHASE V, KUKATPALLY HYDERABAD– 500072 Telangana, India), collects, uses, maintains, and discloses information collected from users (each, a "User") of the Vider mobile application ("App") and the vider.in website ("Site"). This privacy policy applies to the App and all products and services offered by Vider.

1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our App/Site, register on the App/Site, fill out a form, and in connection with other activities, services, features or resources we make available on our App/Site.

1.1. Information You Provide to Us:

• Personal and Contact Information: Name, email address, phone number, professional title, firm/organization name, and address.
• Account Credentials: Usernames, passwords, and other security information for authentication and access.
• Professional and Financial Data: Information related to your professional practice, client details (if entered into the system), financial transactions, tax documents (like Form 16, 26AS, AIS, TIS), compliance records, case laws, and other data necessary for utilizing Vider's features (e.g., notice management, return filing, document automation, employee management, litigation practice).
• Communications: Information you provide when you communicate with us, such as support inquiries, feedback, or survey responses.

1.2. Information Collected Automatically:

• Usage Data: We collect information about how you access and use our App and Site, including pages visited, features used, time spent on the App/Site, and interaction patterns.
• Device Information: We may collect information about the device you use to access our App/Site, including device type, operating system, unique device identifiers, and mobile network information.
• Log Data: Our servers automatically record information that your browser sends whenever you visit our Site or your App sends when connected. This log data may include your IP address, browser type and settings, the date and time of your use, and cookie data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our App/Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
• LOCATION DATA:
  • Purpose: Vider collects precise (fine) and approximate (coarse) location data, including access to background location, to enable and enhance specific features for organizational efficiency and compliance.
  • Specific Use Case: This data is primarily used for geolocation-based attendance tracking, allowing users to accurately check-in and check-out from designated work locations within the App. This helps organizations maintain reliable audit trails and supports efficient workforce management.
  • When Collected: Location data may be collected when the App is in use (foreground) and, if explicitly permitted by the user, when the App is running in the background, to ensure continuous and accurate attendance logging as required by the organization.
  • Disclosure: This location data is shared with the organization you are associated with on Vider for the purpose of attendance management and is not shared with any third parties for advertising or profiling purposes.

2. How We Use Collected Information

Vider may collect and use Users' personal information for the following purposes:

• To provide and maintain our Service: To deliver the core functionalities of Vider, including compliance management, notice management, document automation, employee management, and AI-powered tax analysis (e.g., summarization of tax documents, deduction suggestions, knowledge management, case law retrieval).
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App/Site.
• To improve our App/Site: We may use feedback you provide to improve our products and services.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails and notifications: We may use the email address to send User information and updates pertaining to their service. It may also be used to respond to their inquiries, questions, and/or other requests. Users will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• For security and fraud prevention: To protect the integrity and security of our services and to prevent fraudulent activities.
• For legal and regulatory compliance: To meet our legal and regulatory obligations, including tax, audit, and other reporting requirements.

3. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our App/Site.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our business and the App/Site (e.g., hosting providers, payment processors, analytics services), provided they agree to keep this information confidential and secure.
• Your Organization/Firm: Data you provide or that is automatically collected (including location data for attendance) will be accessible to the organization or firm that holds your Vider account, for their operational and compliance purposes.
• Governmental/Regulatory Authorities: When required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

6. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Objection/Restriction: Object to or request restriction of our processing of your personal data.
• Data Portability: Request transfer of your data to another service. To exercise these rights, please contact us using the details provided below.

7. Third-Party Websites

Users may find advertising or other content on our App/Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our App/Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browse and interaction on any other website, including websites which have a link to our App/Site, is subject to that website's own terms and policies.

8. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

9. Children's Online Privacy Protection Act

Our App and Site are not directed at children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us. If we become aware that a child under 18 has provided us with Personal Information, we will delete such information from our files as soon as possible.

10. Changes to This Privacy Policy

Vider has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

11. Your Acceptance of These Terms

By using this App/Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App/Site. Your continued use of the App/Site following the posting of changes to this policy will be deemed your acceptance of those changes.

12. Contacting Us

If you have any questions about this Privacy Policy, the practices of this App/Site, or your dealings with this App/Site, please contact us at:

Vider
HIG – 85 A, GVR's Pride, KPHB – PHASE V, KUKATPALLY HYDERABAD– 500072 Telangana, India
Email: admin@vider.in
Phone: +91-9044401818